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Privacy Policy

Last updated: January 6, 2025

1. Introduction

Welcome to VerborAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our AI-powered English grammar learning platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website verborai.com and our application at app.verborai.com.

2. Information We Collect

2.1 Personal Information

When you create an account or use our application, we may collect:

  • Email address (for account creation and authentication)
  • Name and profile picture (via Google OAuth)
  • Learning progress and exercise history
  • Grammar categories practiced and difficulty levels
  • Session data and exercise accuracy rates
  • Answers to grammar exercises

2.2 Payment Information

When you purchase session packs or subscriptions, payment information is processed securely by Stripe. We do not store your credit card details on our servers. We only receive confirmation of successful payments and subscription status from Stripe.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and approximate location
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Click interactions and navigation patterns

2.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality (e.g., cookie consent preferences)
  • Analytics Cookies: Help us understand how you use our site (Vercel Analytics)
  • Advertising Cookies: Track conversions from marketing campaigns (Google Ads) - only loaded with your consent

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Our Service: To deliver personalized grammar exercises and adaptive learning experiences
  • Improve Learning: To use AI to validate your answers and provide real-time feedback
  • Track Progress: To save your learning history and track improvement across grammar categories
  • Personalize Experience: To adapt difficulty and exercise distribution based on your performance
  • Analytics: To understand how users interact with our platform and improve our service
  • Marketing: To measure the effectiveness of our advertising campaigns (only with your consent)
  • Communication: To send important updates about your account or our service
  • Security: To protect against fraud, abuse, and security threats

4. Third-Party Services

We use the following third-party services to operate our platform:

Google OAuth (Authentication)

We use Google OAuth for secure sign-in. When you sign in with Google, we receive your email, name, and profile picture.

Google Privacy Policy →

Supabase (Database & Auth Infrastructure)

We use Supabase to store your learning progress, session data, and manage authentication infrastructure securely.

Supabase Privacy Policy →

Stripe (Payment Processing)

We use Stripe to process payments for session packs and subscriptions. Stripe handles all payment card information securely. We never see or store your full payment details.

Stripe Privacy Policy →

OpenRouter (AI Processing)

We use OpenRouter's API to validate your grammar answers using AI models. Your answers are processed to provide feedback but are not stored by OpenRouter.

OpenRouter Privacy Policy →

Google Ads (Marketing Analytics)

With your consent, we use Google Ads to measure website performance and marketing campaign effectiveness. This helps us understand which marketing efforts bring value to users.

Google Privacy Policy →

Vercel Analytics (Website Analytics)

We use Vercel Analytics to understand website performance and user behavior. Vercel Analytics is privacy-friendly and does not use cookies or collect personal identifiable information.

Vercel Privacy Policy →

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services listed above that help us operate our platform
  • Legal Requirements: If required by law, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
  • With Your Consent: Any other disclosure will be made with your explicit consent

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 GDPR Rights (European Economic Area)

If you are located in the EEA, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Object: Object to processing of your data for marketing purposes
  • Right to Withdraw Consent: Withdraw consent at any time (e.g., via cookie banner)

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: hello@verborai.com

We will respond to your request within 30 days.

7. Cookie Management

You can control cookies through:

  • Cookie Banner: Accept or reject cookies when you first visit our site
  • Browser Settings: Configure your browser to refuse cookies or alert you when cookies are being sent
  • Clear Data: Delete cookies stored by your browser at any time

Note: If you reject cookies, some features of our service may not function properly.

8. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account Data: Retained while your account is active, plus 30 days after deletion
  • Learning Progress: Retained while your account is active, deleted within 30 days of account deletion
  • Payment Records: Retained for 7 years as required by law (managed by Stripe)
  • Analytics Data: Aggregated data may be retained indefinitely for analytics purposes
  • Legal Requirements: Some data may be retained longer if required by law

9. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Secure authentication via Supabase
  • Regular security updates and monitoring
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Sending an email notification (for material changes)
  • Displaying a notice on our website

Your continued use of our service after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

VerborAI Privacy Team

Email: hello@verborai.com

Website: https://verborai.com

We will respond to your inquiry within 30 days.

Privacy Summary

  • ✅ We only collect data necessary to provide our service
  • ✅ We never sell your personal information
  • ✅ You control your data and can delete it anytime
  • ✅ We use encryption and security best practices
  • ✅ Tracking cookies only load with your explicit consent
  • ✅ You can exercise your GDPR rights at any time